Frequently asked questions

Consi is an online marketplace that connects travelers with travel experts who plan and book their trip. Our service allows travelers to find, communicate with, and engage travel experts to assist them in planning their trips

Consi provides an online platform where travelers can search for travel experts based on their travel preferences and requirements. Once they find a suitable travel expert, they can communicate with them to discuss their travel plans and requirements. The travel expert will then provide the traveler with a customized travel plan and can help them book their trip

To find a relevant travel expert on Consi, simply enter your travel preferences and requirements on our website. Our system will match you with travel experts who meet your criteria, and you can review their profiles to select the one that best suits your needs.

A travel expert can help you plan and book your trip, based on your specific preferences and requirements. They can provide you with insider knowledge and expertise, suggest activities and attractions, and help you create a customized itinerary that meets your needs.

Absolutely not. Our primary focus is aligning our interests with the traveler. Planners do not pay to be listed on our platform. Instead, we earn a commission from the planner only if a traveler chooses them for their trip planning services. This ensures that our recommendations are unbiased and truly in the best interest of the traveler.

Our travel experts are meticulously chosen based on their knowledge, experience, and dedication to crafting memorable travel experiences. We categorize them into two main types: Destination Experts and Global Planners.

Destination Experts possess in-depth knowledge of specific locations, often stemming from personal experiences or extensive travels in those areas. They provide localized insights and tailored recommendations. Global Planners, on the other hand, have a broader range of expertise and are adept at planning trips that span multiple destinations or have diverse requirements

For multi-destination trips, especially those within a specific region like Central America, Europe, or Southeast Asia, you can approach both Destination Experts who specialize in that region and our Global Planners. While the Global Planners have a broad expertise spanning multiple destinations, our regional Destination Experts have deep insights into specific areas, making them ideal for trips that cover several places within that region.

On our platform, each planner's profile clearly indicates whether they are a Destination Expert or a Global Planner. This ensures you can easily select the right expert based on your travel needs.

Our travel experts offer a range of services, from basic travel planning to comprehensive concierge services. Depending on your needs, they can help craft itineraries, make bookings, provide on-the-ground support, and more.

Absolutely! If you're only looking for help with crafting a personalized itinerary, our experts are here to assist. They can provide recommendations based on your preferences, ensuring a memorable trip.

Full concierge services encompass end-to-end travel assistance. This includes not just planning, but also making bookings, arranging transportation, ensuring smooth transitions between destinations, providing local tips, and offering support throughout your journey.

Yes, some of our travel experts also serve as guides, offering personal tours and insights during your travels. Their intimate knowledge of the destinations ensures you get a unique and enriched experience. Do check the profiles of our experts to see who offers guiding services.

Each travel expert's profile on our platform provides detailed information about the services they offer. From planning to guiding, you can review their specialties and offerings to select the best fit for your trip.

Pricing is personalized and tailored to each trip. It's determined by factors such as the planner's expertise, the level of customization required, trip complexity, included services, and any local partnerships or exclusive access the planner may offer.

"Custom Pricing" means that the cost of trip planning isn't a one-size-fits-all. Instead, it's based on your specific needs, the details of your trip, and the services you request.

No, our platform emphasizes transparency. Planners will break down their fees, ensuring you know exactly what you're paying for. However, it's always a good idea to discuss and clarify all costs upfront with your chosen planner.

Our unique approach ensures you only pay when you're pleased with the planner's services. We want to guarantee your satisfaction, so you're only charged when you're confident in your planner's offerings.

Our platform and planners prioritize flexibility. If your travel requirements change, reach out to your planner to discuss any necessary pricing adjustments or modifications to your itinerary.

Some planners might offer special deals or discounts. It's worth browsing through different planners' profiles or directly inquiring about any ongoing promotions.